Privacy Policy
How Pet Care Club of Douglas County collects, uses, and protects your information
Pet Care Club of Douglas County ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, postal address, and pet information.
- Service Information: Details about the pet care services you request and your preferences.
- Technical Information: IP address, browser type, device information, and cookies when you visit our website.
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing and completing transactions
- Sending you service-related notifications
- Responding to your comments, questions, and requests
- Sending you marketing communications (if you've opted in)
- Monitoring and analyzing usage patterns and trends
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share information with:
- Service providers who assist us in operating our website and business
- Law enforcement or other government officials, if required by law
- Other parties in connection with a business transaction, such as a merger or acquisition
Data Security
We implement appropriate security measures designed to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Choices
You may choose:
- Not to provide certain information, though it may limit your ability to use some features
- To opt out of marketing communications by following unsubscribe instructions
- To request access to or deletion of your personal information
SMS Privacy Policy
Information Collection and Usage
At Pet Care Club of Douglas County, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information when you opt in to receive SMS communications from us.
Information We Collect
When you provide your phone number and consent to receive SMS messages from Pet Care Club of Douglas County, we collect:
- Your mobile phone number
- Your name and contact information
- Pet information (names, breeds, care instructions)
- Service preferences and appointment details
- Opt-in consent records and timestamps
- Message history between you and our business
How We Use Your Information
We use your mobile phone number and personal information to:
- Send appointment confirmations and reminders
- Provide updates about your pet's care
- Answer your questions about our services
- Send notifications about service completion
- Share promotional offers and new service announcements
- Communicate important business updates
Data Sharing
Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy explicitly excludes mobile opt-in data.
We may use service providers to help us deliver SMS messages, but these providers are contractually obligated to maintain the confidentiality and security of your information and may only use it to provide services to us.
Messaging Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receive text messages from Pet Care Club of Douglas County, from 720-722-8854 regarding account notification, customer care, delivery notification, and marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply.
You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 720-722-8854 or info@petcareclubdc.com. Mobile opt-in information is never shared with third parties.
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Opt out of SMS messages at any time by replying STOP to any of our messages
- Request information about what data we have collected about you
- Request deletion of your personal information from our systems
- Update your preferences regarding what types of messages you receive
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes via SMS or email.
Contact Us
If you have questions about this privacy policy or our SMS practices, please contact us at:
Pet Care Club of Douglas County
720-722-8854
info@petcareclubdc.com
Last Updated: May 13, 2025
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Pet Care Club of Douglas County
834 S Perry St Ste F PMB 1277
Castle Rock, CO 80104
(720) 722-8854
info@petcareclubdc.com
Last Updated: May 13, 2025